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Knowledge Base Agent

Institutional knowledge layer, the source of truth every other agent reads from

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Deploy this agent

Zero upfront cost. We deploy free, you pay only when we deliver results.

IT & Campus Operations

Overview

The Knowledge Base Agent is the institutional knowledge layer that every other Ibex agent reads from. It ingests your policy library, process documentation, FAQ pages, course catalog, faculty handbook, student handbook, and HR manuals, and keeps them all current. When a policy is updated in your CMS or document store, the agent re-indexes within minutes. When two policies conflict, it flags the contradiction. When students or staff repeatedly ask a question that isn't in the knowledge base, the agent surfaces the gap so your team can write the answer once.

Integrations

SharePoint, Google Drive, Confluence, Notion, your CMS (WordPress, Drupal, Cascade, Sitecore), policy management systems, and any of your existing intranet platforms.

Key Metrics Tracked

  • Policy artifacts indexed
  • Contradictions flagged
  • Knowledge gaps surfaced
  • Agent grounding coverage rate
Beyond the demo

What deployment actually looks like

What you see on this page is a demo. Sample data. The shape of the work.

Agents earn their keep when they orchestrate actions on your data. That is what we build.

We take your proprietary data and wire up the automations and AI agents that run alongside your team.

End-to-end automated, or collaborative. You stay in the loop on the actions that matter. The work happens privately, inside your systems.

Frequently Asked Questions

How is this different from a regular knowledge base?
It's not a place to store articles, it's a layer that reads from where your knowledge already lives, keeps it synced, flags conflicts, and serves it to other agents grounded in source citations.
Does it replace our intranet?
No. It reads from your existing systems (intranet, SharePoint, CMS) without requiring a migration.
How does it handle conflicting policies?
When two sources disagree, the agent flags the contradiction with both source citations and routes to the policy owner for resolution.