Internal Communications Agent

Faculty, staff, board, and crisis communications — drafted, reviewed, sent

Marketing & Communications

Overview

The Internal Communications Agent handles the heavy drafting load on the President's office and central comms team — board updates, faculty/staff bulletins, executive memos, policy announcements, and crisis communications. It writes in your institutional voice, follows your governance protocols (which audiences see what, in what order), and routes every message through human review before sending. When a real crisis breaks, the agent has a pre-staged playbook ready in minutes — not the hours it takes to assemble one from scratch.

How Internal Communications Agent Works

Connect — Read-only integration with your source systems; data stays inside your perimeter.
Monitor — Continuous analysis of relevant signals against your institutional baseline.
Recommend — Prioritized actions with explainable reasoning and projected impact.
Act — Human-approved actions execute through existing systems, with full audit trail.

Integrations

Microsoft 365, Google Workspace, Slack, Microsoft Teams, intranet platforms (SharePoint, Workplace, Simpplr), and your CRM for board and donor segments.

Key Metrics Tracked

Comms drafted per cycle
Edit-rate on first drafts
Crisis-response time-to-first-message
Audience-segment open rates

Engagement Model

FERPA-compliant. Human-in-the-loop. Zero upfront cost — pay only for measurable results.

Frequently Asked Questions

Does it auto-send communications?

No — every message routes through your communications team for review. The agent drafts, segments, and schedules; humans approve.

How does it learn our voice?

We train on a sample of recent president/cabinet/board communications and editorial guidelines. Voice fidelity tightens with every approved or edited draft.

What about crisis communications?

Pre-staged playbooks for common scenarios (weather closure, security incident, leadership transition, etc.) — first drafts ready in under 5 minutes, fully editable.

Is this FERPA-compliant?

Yes. Every Ibex AI agent operates inside your institution's data perimeter with role-based access controls, full audit logging of every action, and human-in-the-loop oversight on student-affecting decisions. Student data is never used to train external models.

What does 'zero upfront cost' mean?

We deploy the agent, integrate it with your systems, and prove measurable results before you pay. Pricing is tied to outcomes specific to the agent — recovered tuition, hours saved, errors prevented, or comparable institutional metrics.

How long does deployment take?

Most agents are live in 4–8 weeks: 1–2 weeks for systems integration and data access, 2–4 weeks for tuning against your historical patterns, and 1–2 weeks of supervised pilot before full operation.

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Zero upfront cost. We deploy free — you pay only when we deliver results.

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