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AI Recruiter Agent

Top-of-funnel prospect engagement across email, SMS, chat, and voice

Enrollment & Admissions

Overview

The AI Recruiter Agent engages prospective students from first inquiry through deposit. It answers program, cost, and aid questions across email, SMS, web chat, and voice — instantly and in your institutional voice — while nudging stalled applicants through every step of the funnel. High-intent leads are routed to admissions counselors with a full conversation transcript, predicted yield score, and recommended next action. Counselors stop sorting through queues and start working the prospects most likely to enroll.

How AI Recruiter Agent Works

  1. Connect — Read-only integration with your source systems; data stays inside your perimeter.
  2. Monitor — Continuous analysis of relevant signals against your institutional baseline.
  3. Recommend — Prioritized actions with explainable reasoning and projected impact.
  4. Act — Human-approved actions execute through existing systems, with full audit trail.

Integrations

Slate, TargetX, Salesforce Education Cloud, HubSpot, Twilio, Common App, Coalition, and your SIS for application status; voice via Five9 or Genesys.

Key Metrics Tracked

  • Inquiries engaged within 60 seconds
  • Application completion lift
  • Counselor-routed lead quality (yield rate)
  • Cost per qualified inquiry

Engagement Model

FERPA-compliant. Human-in-the-loop. Zero upfront cost — pay only for measurable results.

Frequently Asked Questions

Does it impersonate a counselor?
No — it identifies as the institution's recruitment assistant. Counselors take over for high-intent and high-stakes conversations, with full transcript context handed off.
How does it handle FAFSA and financial-aid questions?
It answers general aid and FAFSA process questions and hands off package-specific questions to the Financial Aid Agent or a human counselor.
Can prospects opt out?
Yes — opt-outs are honored across every channel and message type, with TCPA-compliant consent capture and full audit logging.
Is this FERPA-compliant?
Yes. Every Ibex AI agent operates inside your institution's data perimeter with role-based access controls, full audit logging of every action, and human-in-the-loop oversight on student-affecting decisions. Student data is never used to train external models.
What does 'zero upfront cost' mean?
We deploy the agent, integrate it with your systems, and prove measurable results before you pay. Pricing is tied to outcomes specific to the agent — recovered tuition, hours saved, errors prevented, or comparable institutional metrics.
How long does deployment take?
Most agents are live in 4–8 weeks: 1–2 weeks for systems integration and data access, 2–4 weeks for tuning against your historical patterns, and 1–2 weeks of supervised pilot before full operation.
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Zero upfront cost. We deploy free — you pay only when we deliver results.

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