Facilities Work Order Agent
Triages and routes maintenance work orders with priority scoring and resource allocation
Select an item from the feed
Deploy this agent
Zero upfront cost. We deploy free, you pay only when we deliver results.
Book a 20-minute callOverview
The Facilities Work Order Agent ingests every maintenance request, whether from web portals, voice calls, or mobile apps, and triages each by urgency, building criticality, safety implications, and resource availability. It assigns work orders to the right trade (electrical, HVAC, plumbing, grounds), groups nearby orders for efficient routing, and tracks SLA compliance. Facilities directors see capacity and backlog at a glance instead of reacting to whichever request was loudest.
Integrations
TMA, AssetWorks, Maximo, FAMIS, ServiceNow ITSM, and similar CMMS platforms.
Key Metrics Tracked
- Average time to assignment
- SLA compliance by priority tier
- Work order backlog trend
- Trips-per-technician per day
What deployment looks like
What you see on this page is a demo, using sample data to show the shape of the work.
Agents earn their keep when they orchestrate actions on your data. That is what we build.
We take your proprietary data and wire up the automations and AI agents that run alongside your team.
It runs end-to-end automated or collaborative, and you stay in the loop on the actions that matter. The work happens privately, inside your systems.